Guests consistently praised the staff for being welcoming, friendly, helpful, attentive, and going above and beyond to ensure a comfortable stay.

Rooms were frequently described as spacious, well-equipped, clean, and featuring comfortable beds, luxury linens, and thoughtful amenities.

The hotel's location in Old Town was highly valued for its proximity to temples, markets, and dining, while still offering a peaceful environment.

Guests enjoyed the spa, pool, gym, beautiful grounds, and appreciated amenities like complimentary snacks, laundry service, and airport transfers.

The breakfast, on-site restaurant, and room service received high marks for fresh, well-prepared food, with some mentioning reasonable prices and special treats.