Many reviewers described their overall experience as 'great', 'amazing', or a 'highlight' of their trip.

Staff were frequently mentioned as friendly, helpful, and providing good advice on routes and attractions.

Many reviewers noted that the bikes were in good working order, sturdy, and easy to ride.

E-bikes were highly recommended, especially for hills, and allowed for longer distances to be covered easily.

Bikes made it easy to explore the city, Golden Gate Bridge, and Sausalito, with safe bike paths available.