Many reviewers praised the guides (Juno, Alice, Judy, Lily, Bella, Yuna, K, Crystal, Gabby, Emily) for their knowledge of history and culture.

Guides were repeatedly described as friendly, kind, patient, and helpful, creating a positive experience.

The tours were well-organized with appropriate timing at each location, allowing for photos and exploration.

Reviewers appreciated the safe and comfortable drivers and spacious vehicles.

The combination of historical sites (fortress, palace), modern attractions (library, mall), and the cave was a highlight.