Guides (especially Alisa) were consistently praised for being friendly, helpful, and explaining the onsen process clearly.

The tour provides access to onsen that welcome guests with tattoos, which is often difficult to find in Japan.

Reviewers repeatedly described the onsen experience as relaxing and rejuvenating.

The tour allows visitors to experience onsen with locals, providing an authentic cultural experience.

Some reviewers mentioned appreciated extras like gifts, drinks, and help getting to/from the station.