Asics Walking Shibuya

Staff members like Mr. Nitta, Murase-san, Ms. Tachimara, and Seki consistently provided kind, patient, and professional assistance, going above and beyond.

The store offers detailed foot measurements and 3D scans, with staff explaining pain points and optimal fit, aiding in custom insole creation.

The store offers a good variety of daily walking shoes, including casual, work, and dress shoe styles, specifically for comfort and long-distance wear.

Sales associates were well-informed about shoe features and fit types, offering expert advice and product recommendations tailored to customer needs.

Despite being in Japan, several staff members spoke English or adjusted their communication for non-Japanese speakers, making foreign shoppers feel welcome.