Frequently asked questions about Douglas

Name: Douglas
Address: Zeil 98-102, 60313 Frankfurt am Main-Innenstadt I, Germany
Telephone: 069 133869150
Rating: 3.9

Question 1

Where is Douglas located?

Accepted Answer

Douglas is located at Zeil 98-102, 60313 Frankfurt am Main-Innenstadt I, Germany.

Question 2

What kind of place is Douglas?

Accepted Answer

Douglas is categorized as a clothing store.

Question 3

How is Douglas rated?

Accepted Answer

Douglas has an average rating of 3.9/5 based on 1999 reviews.

Question 4

What is the phone number for Douglas?

Accepted Answer

You can contact Douglas at 069 133869150.

Question 5

What do visitors like about Douglas?

Accepted Answer

Reviewers consistently highlight: helpful staff (Many customers praised individual staff members across various departments for being friendly, knowledgeable, and going above and beyond to assist.); wide product selection (The store offers a huge selection of luxury brands, cosmetics, perfumes, and skincare products, catering to diverse preferences.); spacious and organized (Customers appreciate the store's large size, cleanliness, and clear organization, making it easy to browse and shop.).

Question 6

What concerns do reviewers mention about Douglas?

Accepted Answer

Common concerns include: inconsistent service (Customers reported varied experiences with staff, ranging from highly helpful to rude and unprofessional, particularly at specific counters.); uninformed staff (Some staff members were not aware of online prices, in-store discounts, or product availability, leading to customer frustration and wasted time.); order fulfillment issues (Issues like cancelled click-and-collect orders or lost packages indicate problems with order processing and internal logistics.).

Douglas

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