Frequently asked questions about Hotel Krystal Cancún

Question 1

Where is Hotel Krystal Cancún located?

Accepted Answer

Hotel Krystal Cancún is located at Blvd. Kukulcan Km 8.5-Km. 9 Lotes 9 y 9A, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico.

Question 2

What kind of place is Hotel Krystal Cancún?

Accepted Answer

Hotel Krystal Cancún is categorized as a hotel.

Question 3

How is Hotel Krystal Cancún rated?

Accepted Answer

Hotel Krystal Cancún has an average rating of 4.2/5 based on 19751 reviews.

Question 4

What is the phone number for Hotel Krystal Cancún?

Accepted Answer

You can contact Hotel Krystal Cancún at 998 848 9800.

Question 5

What do visitors like about Hotel Krystal Cancún?

Accepted Answer

Reviewers consistently highlight: Excellent location (The hotel boasts a superb location next to the beach, nightlife, restaurants, and shops, offering great views and convenience.); Beautiful beach/views (Guests consistently praised the gorgeous, pristine beach and mesmerizing ocean views from rooms and common areas.); Friendly staff (Many staff members, including Abigail, Rafael, Justo, and Angel, were highlighted for their welcoming, attentive, and exceptional service.).

Question 6

What concerns do reviewers mention about Hotel Krystal Cancún?

Accepted Answer

Common concerns include: Outdated rooms (Many guests found rooms to be old, run-down, with design issues, uncomfortable beds, and poor maintenance, not matching advertised photos.); Poor service (Inconsistent and often poor customer service, with staff lacking care or understanding, and better treatment for Spanish speakers.); Limited food options (Food options were repetitive, bland, or limited, making all-inclusive packages feel not worth the price, and restaurants hard to book.).

Hotel Krystal Cancún

Highlights from Reviews

Location