The restaurant is known for serving fresh, high-quality eel, which is often shown live to customers before grilling.

Many reviewers praised the staff for being friendly, attentive, and helpful, often assisting with grilling and providing instructions on how to eat the eel.

The restaurant offers a variety of delicious side dishes (banchan) that complement the eel, including hot pot rice, steamed egg, and cold noodle soup.

Customers appreciate the unique experience of having the eel grilled live at their table and the opportunity to try Korean-style eel BBQ.

The staff communicates effectively in English, and the menu is available in multiple languages, making it tourist-friendly.