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InterContinental Hanoi Westlake by IHG
Stays
05 P. Từ Hoa, Tây Hồ, Hà Nội 100000, Vietnam
+84 24 6270 8888
8.8
out of 10
from 120 guest reviews
About this hotel
Relaxation and Recreation
Indulge in massages at our full-service spa and make use of our 24-hour health club, outdoor pool, and sauna for ultimate relaxation.
Delectable Dining and Drinks
Savor international cuisine at Cafe Du Lac or opt for 24-hour room service. Enjoy drinks at the poolside bar or one of our 3 bars/lounges.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, take advantage of concierge services, and shop at our gift shops. With Select Comfort beds, private balconies, and premium TV channels, your comfort is our priority.
Immerse yourself in luxury at InterContinental Hanoi Westlake and book your stay now for a memorable experience!
What guests say
Cleanliness
8.0
Rooms were reported to be clean, contributing to a positive perception of cleanliness.
Service
7.5
Staff were appreciated for their courteous and friendly behavior, though there were minor issues with service efficiency.
Location
6.5
While the hotel's location by the lake was praised, its distance from key areas and difficulty getting taxis affected the score.
Room Quality
7.0
Guests admired the room views and balconies, but some experienced minor maintenance and layout issues.
Amenities
7.5
The pool, gym, and great breakfast were highlights, but missing amenities and room service logistics were cited as drawbacks.
Value for Money
6.8
The hotel's luxury status and variety of amenities provided some value, but there were comments on pricing and expectations not being entirely met.
Food and Beverage
8.2
Breakfast variety and quality was consistently praised, although there were remarks about the repetitiveness and limited continental options.
Overall Experience
7.8
Despite some criticisms, the overall stay was considered nice with multiple exceptional experiences reported.
Facilities (89)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed
