Marukyu Koyamaen Main Plant

Many staff members are praised for being kind, polite, approachable, and providing excellent, personalized service.

The buying process is well-managed, streamlined, and fast, with an organized queue system and good crowd control.

The matcha products are consistently described as rich, smooth, vibrant, and among the best available.

The matcha soft serve and ice cream are highly recommended, noted for being creamy, rich, and perfectly balanced.

The store offers a peaceful, spotless, and inviting environment, often away from the main tourist bustle.