New Balance Harajuku

Many customers highlighted exceptional service, with staff going above and beyond to assist, explain, and ensure satisfaction.

The accurate 3D scanner and personalized shoe recommendations were highly praised for finding comfortable and suitable footwear.

The store offers a great variety of shoes and clothing, including hard-to-find sizes and exclusive Harajuku limited sneakers.

Despite some negative experiences, many reviewers found staff to be friendly, patient, and knowledgeable, making the shopping enjoyable.

Staff helping put on shoes, tying laces, cutting insoles, and even offering free drinks created a memorable and positive experience.