Frequently asked questions about On Store Tokyo Cat Street

Name: On Store Tokyo Cat Street
Address: 5-chōme-17-27 Jingūmae, Shibuya, Tokyo 150-0001, Japan
Telephone: 050-5050-8588
Rating: 4

Question 1

Where is On Store Tokyo Cat Street located?

Accepted Answer

On Store Tokyo Cat Street is located at 5-chōme-17-27 Jingūmae, Shibuya, Tokyo 150-0001, Japan.

Question 2

What are the opening hours of On Store Tokyo Cat Street?

Accepted Answer

Regular hours: Sun-Sat 11:00-20:00.

Question 3

What kind of place is On Store Tokyo Cat Street?

Accepted Answer

On Store Tokyo Cat Street is categorized as a sportswear store.

Question 4

How is On Store Tokyo Cat Street rated?

Accepted Answer

On Store Tokyo Cat Street has an average rating of 4/5 based on 3319 reviews.

Question 5

What is the phone number for On Store Tokyo Cat Street?

Accepted Answer

You can contact On Store Tokyo Cat Street at 050-5050-8588.

Question 6

What do visitors like about On Store Tokyo Cat Street?

Accepted Answer

Reviewers consistently highlight: excellent staff service (Many staff members, including Kim, Shion, Kyohei, D, Kuni, Sayuri, JuJu, and Michelle, are consistently praised for being friendly, patient, knowledgeable, and providing personalized assistance.); wide model selection (The store offers a comprehensive range of On models, including hard-to-find ones like the Cloudtilt, and a good variety of sizes, which is a major draw for specific shoe seekers.); helpful product advice (Staff are noted for providing detailed explanations about shoes, including pros and cons, helping customers choose the best fit and style for their needs.).

Question 7

What concerns do reviewers mention about On Store Tokyo Cat Street?

Accepted Answer

Common concerns include: long wait times (Customers often face extensive waits, from queueing to enter to being served inside, sometimes over an hour, due to limited staff and a multi-stage entry process.); no tax-free shopping (Many customers expressed disappointment that the store does not offer tax-free options, making purchases less attractive for international visitors.); inefficient entry system (The process involves scanning QR codes, waiting for email notifications, being held on the first floor before ascending, and further waiting upstairs, which is confusing and inefficient.).

On Store Tokyo Cat Street

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