Frequently asked questions about SHIRO

Name: SHIRO
Address: Japan, 〒530-0001 Osaka, Kita Ward, Umeda, 3-chōme−1−３ ルクア イーレ 2F
Telephone: 0120-275-606
Rating: 3.7

Question 1

Where is SHIRO located?

Accepted Answer

SHIRO is located at Japan, 〒530-0001 Osaka, Kita Ward, Umeda, 3-chōme−1−３ ルクア イーレ 2F.

Question 2

What are the opening hours of SHIRO?

Accepted Answer

Regular hours: Sun-Sat 10:30-20:30.

Question 3

What kind of place is SHIRO?

Accepted Answer

SHIRO is categorized as a cosmetics store.

Question 4

How is SHIRO rated?

Accepted Answer

SHIRO has an average rating of 3.7/5 based on 72 reviews.

Question 5

What is the phone number for SHIRO?

Accepted Answer

You can contact SHIRO at 0120-275-606.

Question 6

What do visitors like about SHIRO?

Accepted Answer

Reviewers consistently highlight: great product range (The store offers a diverse selection of skincare, makeup, and fragrances, with many testers available for customers to try different scents and products.); excellent location (Located directly connected to JR Osaka Station in Lucua 1100, the store is highly accessible and convenient, allowing visitors to shop without exposure to rain.); sustainable concept (The store's design reflects a 'don't discard, don't create new' philosophy, utilizing recycled materials and innovative displays that align with eco-conscious values.).

Question 7

What concerns do reviewers mention about SHIRO?

Accepted Answer

Common concerns include: inconsistent service (Several customers reported negative interactions, including dismissive tones, cold attitudes, and a general lack of helpfulness from some staff members, particularly when assisting non-Japanese speaking customers or those seeking gift recommendations.); no tax refund (Many international visitors expressed disappointment that the store does not offer tax refunds, making purchases less appealing compared to other locations.); crowded store (The store is frequently very busy, especially on weekends and holidays, leading to long lines and a less relaxed shopping experience. Some staff also seem overwhelmed during peak times.).

SHIRO

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