SURUGA-YA Kyoto Teramachi Store

Staff are consistently praised for being friendly, helpful, and accommodating, assisting with item inspection, language barriers, and general inquiries.

The store offers a diverse range of items including retro to modern video games, consoles, anime figures, Gunpla, plushies, models, and more across multiple floors.

Many second-hand products, including consoles and games, are noted to be in excellent, near-mint condition, with staff willing to open boxes for inspection.

Despite some complaints about high prices, many customers found reasonable prices and even 'insane deals' on certain items, especially compared to other cities like Tokyo.

Foreign visitors can benefit from tax-free discounts, making purchases like a used Switch OLED significantly more affordable than in other regions.