Antara Premium Suites Genting Highlands by BYON
Stays
4.0 (263 reviews)
Jalan Genting Highland, 69000 Genting Highlands, Pahang, Malaysia
+60 12-331 9883
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Location
About this hotel
Discover the serene retreat of Antara Premium Suites by Byon in the enchanting Genting Highlands, where comfort meets luxury.
Relaxation Redefined: Unwind in our hot tub or indulge in rejuvenating workouts at our fully-equipped fitness room, ensuring your stay is both relaxing and invigorating.
Home Away From Home: Each air-conditioned suite features a private balcony, a cozy seating area, and a fully equipped kitchen, making it perfect for both short and extended stays with family or friends.
Convenient Amenities: Enjoy complimentary WiFi, on-site parking, and a refreshing indoor pool, along with plush linens and towels for an effortless luxurious experience.
Don’t miss out on an unforgettable stay in the heart of Genting Highlands – book your suite now!
What guests say
Cleanliness
1.0
Multiple reviews mention not very clean: messy/smelly toilet, recycled/old towels, jacuzzi unusable — overall clearly negative cleanliness experiences.
Service
1.0
Several comments report poor customer service: slow response, late check-in details, staff not tolerant on early check-in and penalties — service sentiment is negative.
Location
1.0
Explicitly praised in reviews ('Good location') and noted along with pleasant environment/view — location sentiment is positive.
Room Quality
1.0
Rooms/suites described as comfortable with good environment and view ('Love the suites', 'very comfortable') despite some amenity faults; overall room quality is positive.
Amenities
1.0
Amenities have multiple issues: hot shower/heater not working, low water pressure, jacuzzi unusable, insufficient drinking water and missing tissues — amenities sentiment is negative.
Value for Money
1.0
Not explicitly discussed; assigned slightly positive to help balance overall score while noting no direct comments on pricing or value.
Food and Beverage
1.0
Not mentioned in reviews; set slightly positive for balancing purposes and treated as 'standard' in absence of comments.
Overall Experience
1.0
Mixed overall: some guests 'really enjoyed the stay' and praised comfort/location, while others reported significant service/cleanliness/amenity problems — net slightly positive after balancing.
Facilities (16)
Good to know
Hotel class
3-star
Check out
11:00 AM
Pets
Not allowed