Ascott Huai Hai Road Shanghai
Stays
4.1 (76 reviews)
Contemporary apartments in a sleek hotel with an indoor pool & a gym, plus free breakfast.
282 Huai Hai Zhong Lu, Huang Pu Qu, Shang Hai Shi, China, 200021
+86 21 2329 8888
Highlights from Reviews
• excellent location
The property is centrally located in Xintiandi, close to shopping, subway stations, and various attractions, making it very convenient.
• spacious apartments
Many guests appreciated the large, spacious suites and apartments, often equipped with kitchens and washing machines, ideal for longer stays.
• attentive staff
Despite some negative service remarks, several reviews highlighted specific staff members and teams for their helpfulness and dedication, making stays pleasant.
• good facilities
The apartments offer residence-style amenities like washing machines and microwaves, providing convenience for guests.
• good value
Some guests found the pricing to be relatively affordable, especially given the prime location and spacious accommodations.
Location
8.2
out of 10
from 110 guest reviews
About this hotel
Recreational Opportunities
Indulge yourself in our 24-hour health club, indoor pool, and steam room, all under one roof.
Dining and Beverage Options
Savor the finest cuisines at La Brasserie, or unwind with a drink at our bar/lounge.
Exceptional Amenities
Experience our complimentary Wi-Fi, concierge services, and self-parking facilities, ensuring a seamless stay.
Don't miss the chance to stay at Ascott Huai Hai Road Shanghai, where luxury meets convenience. Book your unforgettable experience now!
What guests say
Cleanliness
5.2
While some guests did not have major issues, a consistent number of complaints regarding dust, old carpets, and general dirtiness affected the overall score adversely.
Service
7.0
Most guests found the staff friendly and welcoming, but inadequate service in dealing with complaints such as room changes was noted.
Location
9.2
Guests unanimously praised the central and convenient location close to shops, cafes, and public transport.
Room Quality
6.8
Guests appreciated the room size and availability of appliances, but several noted the rooms felt dated and had issues such as poor air conditioning and inadequate furniture.
Amenities
7.5
Guests generally appreciated the gym and pool facilities, but some mentioned a lack of time to use them, and breakfast options received mixed reviews.
Value for Money
6.2
Mixed sentiments on the pricing; some found it reasonable, while others did not feel the services lived up to the cost, especially given the cleanliness and room issues.
Food and Beverage
7.0
While breakfast variety was criticized by some guests, the food in the restaurant received positive mentions.
Overall Experience
7.4
Despite some critical feedback on specific aspects, the majority of guests had a positive overall experience, emphasizing location and staff friendliness.
Facilities (49)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed