Authent Hotel Otaru
Stays
4.2 (1693 reviews)
Relaxed rooms & suites in a posh hotel offering 3 restaurants, a rooftop bar & a bathhouse.
2-chōme-15-1 Inaho, Otaru, Hokkaido 047-0032, Japan
+81 134-27-8100
Highlights from Reviews
• great location
Close to Otaru Station, the canal, and other attractions, making it easy to explore the city
• helpful staff
Staff are friendly, polite, and go above and beyond to assist guests, even with tasks outside their normal duties
• cleanliness
The hotel is very clean, which is a high priority for many guests
• delicious breakfast
Breakfast offers a wide variety of options and is of high quality, especially the beef stew
• public bath
The hotel has a Japanese-style public bath with good amenities
Location
8.6
out of 10
from 1,184 guest reviews
About this hotel
Convenient Location
Located just a 5-minute walk from JR Otaru Train Station, Authent Hotel Otaru offers easy access to transportation for your stay in Otaru.
Relaxing Amenities
Unwind in the sauna, indulge in a massage, or take a dip in the spacious public bath during your stay at Authent Hotel Otaru.
Dining Options
Enjoy a variety of culinary experiences with Western dishes at Casablanca, Japanese meals at Irifune restaurant, and Teppanyaki dishes at Kaio restaurant.
Experience comfort and convenience at Authent Hotel Otaru. Book your stay now!
What guests say
Cleanliness
7.7
Guests mentioned the clean rooms as a positive aspect of their stay.
Service
8.5
Friendly and helpful staff were appreciated by most guests, but some mentioned slow response times.
Location
8.4
The hotel's proximity to key attractions was praised by guests, with easy access to public transport.
Room Quality
7.6
Spacious and comfortable rooms were highlighted, though a few guests mentioned maintenance issues.
Amenities
7.1
Guests found the amenities satisfactory, with some enjoying the gym and pool while others desired more services like a spa.
Value for Money
6.9
Mixed reviews on pricing, with some feeling it was reasonable for the location while others found it slightly high for the services provided.
Food and Beverage
7.7
Breakfast and restaurant services received positive feedback, though a few guests wished for more variety.
Overall Experience
8.1
Most guests had a positive overall experience and would recommend the hotel to others.
Facilities (48)
Good to know
Hotel class
4-star
Check in
02:00 PM
Check out
11:00 AM
Pets
Not allowed