Crowne Plaza New Orleans French Qtr - Astor by IHG
Stays
3.8 (6341 reviews)
Warm quarters in a storied lodging with a seafood restaurant & bar, plus an outdoor pool & a gym.
739 Canal St. @, Bourbon St, New Orleans, LA 70130
+1 504-962-0500
Location
7.4
out of 10
from 631 guest reviews
About this hotel
Recreational Amenities:
Enjoy the outdoors with the hotel's refreshing outdoor pool and a state-of-the-art fitness center.
Dining and Refreshments:
Indulge in delectable meals at Dickie Brennan’s Bourbon and unwind with your favorite drink at the bar/lounge. Don't miss the daily cooked-to-order breakfasts at your convenience.
Event Spaces and Services:
Host your events seamlessly at the hotel's expansive 32000 square feet of versatile space and take advantage of amenities such as the 24-hour business center, express check-out, and attentive concierge services.
Book your luxurious stay at Crowne Plaza New Orleans French Qtr - Astor and immerse yourself in the heart of the vibrant city, steps away from Bourbon Street and Canal Street.
What guests say
Cleanliness
6.0
There were mixed reactions regarding cleanliness, with some guests indicating dirty carpets and bathrooms, while others were satisfied with the clean rooms.
Service
5.8
Service received mixed reviews, with several guests commenting on rude and unhelpful staff, while others had positive experiences with the valet staff and bellmen.
Location
8.5
The hotel's location was consistently praised for its proximity to landmarks and convenience for exploring the town.
Room Quality
5.5
Guests expressed dissatisfaction with room quality, citing issues with bed comfort and maintenance problems like water draining and non-functional items.
Amenities
6.2
Amenities had mixed reviews, with positive remarks about the lobby and luggage storage, but negative comments on pool size and the absence of room service and spa.
Value for Money
5.7
Some guests voiced concerns about not receiving good value for the money due to service and maintenance issues.
Overall Experience
6.5
Overall experience varied widely, with some guests having excellent stays while others faced numerous issues that negatively impacted their satisfaction.
Facilities (43)
Good to know
Hotel class
4-star
Check in
04:00 PM
Check out
11:00 AM
Pets
Not allowed