Empire Hotel
Stays
44 W 63rd St, New York, NY 10023, USA
Highlights from Reviews
• convenient location
Many reviewers cite the hotel's prime location near Central Park, Lincoln Center, and other attractions.
• friendly staff
Staff are consistently described as friendly, helpful, and accommodating.
• rooftop bar
The rooftop bar is a popular feature, offering great views and a lively atmosphere.
• stylish lobby
The lobby is often praised for its stylish design and comfortable ambiance.
• room upgrades
Some guests received complimentary room upgrades, enhancing their stay.
Location
7.6
out of 10
from 670 guest reviews
About this hotel
Recreational Amenities:
Enjoy a workout in our fitness center and unwind by our seasonal outdoor pool.
Dining Experience:
Indulge in American cuisine at Empire Rooftop or visit one of our two restaurants and a cozy coffee shop.
Convenience and Services:
Benefit from limo/town car services, a computer station, and dry cleaning/laundry facilities during your stay.
Book now for a luxurious stay at Empire Hotel, centrally located in New York near iconic landmarks.
What guests say
Cleanliness
6.3
Guests had mixed opinions on cleanliness, with some mentioning cleanliness as a positive aspect, while others highlighted issues like uncleanliness or outdated facilities.
Service
7.9
Overall, service was appreciated by guests. Some guests mentioned helpful staff at the front desk, while others had complaints about slow response times and unapologetic management.
Location
8.5
The hotel's location received praise, being close to public transport and key landmarks. However, some guests mentioned inconveniences related to nearby construction and film crew disturbances.
Room Quality
7.1
Rooms were described as comfortable by some guests, but others mentioned issues such as small room size, uncomfortable beds, and maintenance problems.
Amenities
7.2
Guests found amenities satisfactory, with some highlighting the rooftop bar and friendly staff. However, complaints were also raised about limited amenities like no in-room coffee services or unavailable spa services.
Value for Money
6.6
Opinions on value for money varied among guests. Some felt the price was justified given the location, while others considered it too high for the services provided.
Food and Beverage
7.3
The breakfast and restaurant services were generally well-received, although some guests suggested improvements like more variety in food options.
Overall Experience
7.0
The majority of guests had a positive overall experience, citing factors such as great location, helpful staff, and enjoyable amenities. However, there were also mentions of disappointments like comfort issues and unmet expectations.
Facilities (76)
Good to know
Hotel class
4-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed