Frequently asked questions about Faena New York

Question 1

Where is Faena New York located?

Accepted Answer

Faena New York is located at 500A W 18th St, New York, NY 10011, USA.

Question 2

What kind of place is Faena New York?

Accepted Answer

Faena New York is categorized as a landmark.

Question 3

What do visitors like about Faena New York?

Accepted Answer

Reviewers consistently highlight: exceptional service (Numerous staff members, including doormen Raul and Marcus, and servers like Richard and Michele, consistently delivered outstanding, personalized service.); stunning design (The hotel's design is consistently praised as beautiful, bold, glamorous, and artful, with every detail thoughtfully curated and impeccably executed.); elevated dining (Restaurants like La Boca and The Living Room offer delicious, elevated food and drink options, with specific dishes receiving high praise.).

Question 4

What concerns do reviewers mention about Faena New York?

Accepted Answer

Common concerns include: inconsistent service (Despite high expectations, service at La Boca restaurant declined rapidly, with orders out of sync and staff neglecting tables.); rude reception staff (Reception staff were described as rude and threatening, asking guests to leave an empty reception area and even putting hands in faces during interactions.); unwelcoming atmosphere (The Living Room felt unwelcoming with red rope barricades and a restrictive atmosphere, likened more to waiting for a nightclub than a luxury lounge.).

Faena New York

Highlights from Reviews

Featured in

5 Hotels in New York

4 Hotels in New York

Location

10.0

out of 10

About this hotel

What guests say

Cleanliness

10.0

Service

10.0

Location

10.0

Room Quality

10.0

Amenities

10.0

Value for Money

10.0

Food and Beverage

10.0

Overall Experience

10.0

Facilities (27)

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