Fairmont El San Juan Hotel
Stays
4.6 (6367 reviews)
Beachside resort hotel offering 9 restaurants, a spa, pools & multiple bars.
6063 Av. Isla Verde, Carolina, 00979, Puerto Rico
+1 787-791-1000
Featured in
Location
8.4
out of 10
from 355 guest reviews
About this hotel
Luxurious Spa and Multiple Pools: Indulge in massages and body treatments at the full-service spa, then unwind by one of the 4 outdoor swimming pools.
Culinary Delights and Vibrant Nightlife: Enjoy delectable Caribbean cuisine at one of the 6 restaurants or sip cocktails at the poolside bar before heading to the casino.
Modern Comforts and Convenient Services: Stay connected with complimentary Wi-Fi, enjoy room service, and take advantage of amenities like concierge services and gift shops.
A stay at Fairmont El San Juan Hotel gives you proximity to Carolina's attractions and a mere 5-minute drive to The Mall of San Juan. Book your stay now to experience the perfect blend of luxury and relaxation.
What guests say
Cleanliness
5.8
Reports on cleanliness varied widely, with several guests complaining about the upkeep and state of the rooms.
Service
6.2
Service experiences were mixed; some staff were praised, but many guests reported unresponsiveness and slow service.
Location
8.6
The hotel's location was consistently praised for its proximity to the beach and local attractions.
Room Quality
5.0
Room quality feedback was mostly negative, citing issues with maintenance and comfort.
Amenities
7.0
Guests enjoyed the pools and beach access, but had mixed feelings about the cleanliness and availability of amenities.
Value for Money
4.6
Many guests felt the hotel did not provide value for the money, particularly in light of room and service issues.
Food and Beverage
7.1
While some guests found the food expensive, others praised the quality and variety of food and beverages available.
Overall Experience
6.5
Overall experiences were mixed, with some guests enjoying their stay while others encountered several issues.
Facilities (109)
Good to know
Hotel class
5-star
Check in
04:00 PM
Check out
11:00 AM
Pets
Not allowed