Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG
Stays
4.1 (724 reviews)
Contemporary lodging with an indoor pool & an exercise room, plus a free breakfast bar & WiFi.
14 Benjamin Rd, Waterloo, ON N2V 2J9, Canada
+1 519-772-9800
Location
8.8
out of 10
from 1,165 guest reviews
About this hotel
Convenient Location & Nearby Attractions
Located just a 2 minutes’ walk from St Jacobs Farmer's Market, Holiday Inn Express Hotel & Suites in Waterloo, Ontario offers easy access to local gems like St. Jacobs Antiques Market and Outlet Mall.
Comfortable Accommodations
Enjoy a relaxing stay in smoke-free rooms equipped with modern amenities including a 42" flat-screen TV, microwave, fridge, and coffee maker.
Relaxing Amenities
Unwind in the indoor saltwater pool, keep up with your workout routine in the fitness centre, and treat yourself to a delicious daily breakfast featuring a variety of options.
Book your stay at Holiday Inn Express Hotel & Suites – Waterloo for a perfect blend of convenience and comfort.
What guests say
Cleanliness
8.2
Rooms and hotel facilities were frequently noted to be very clean, although one guest pointed out the carpet could be cleaner.
Service
7.9
Staff received high praise for being friendly and responsive. However, some mentioned long wait times for pool towels and a few specific room requests.
Location
7.5
The location was considered quiet and convenient for most, contributing positively to the guests' experience.
Room Quality
7.7
Rooms were appreciated for their size and comfort, though the lack of extra pillows, chairs, and bathtubs in some rooms were drawbacks for some guests.
Amenities
7.0
The warm pool was a highlight for guests, but the lack of towels and other in-room amenities like Netflix or YouTube was noted.
Value for Money
6.5
Opinions on value for money were mixed, with several guests finding the hotel pricey for what was offered.
Food and Beverage
7.1
Breakfast was generally well-received, but some guests desired more variety and better handling of special dietary needs.
Overall Experience
7.8
Most guests had a positive overall experience, noting the cleanliness, staff, and room comfort, despite some specific areas for improvement.
Facilities (67)
Good to know
Hotel class
2-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed