Hotel Carlton
Stays
4.5 (2788 reviews)
Sophisticated property with a Basque restaurant, plus an exercise room & a city-view terrace.
Federico Moyúa Plaza, 2, Abando, 48009 Bilbao, Bizkaia, Spain
+34 944 16 22 00
Highlights from Reviews
• excellent central location
The hotel is ideally situated for walking to major attractions like the Guggenheim, Old Town, and shopping, with good transport links.
• beautiful historic building
Guests consistently praised the hotel's elegant, classic architecture, grand halls, and charming decor.
• spacious comfortable rooms
Many found their rooms to be large, well-maintained, clean, and comfortable, with some offering great views.
• high-quality breakfast
The breakfast buffet received frequent commendations for its wide selection, quality, and delicious offerings.
• helpful friendly staff
Despite some negative experiences, many guests highlighted the staff as professional, helpful, and caring, especially bellhops and bar staff.
Featured in
Location
8.9
out of 10
from 6,489 guest reviews
About this hotel
Luxurious Accommodation
Hotel Carlton, a stunning landmark in Bilbao, offers elegantly decorated rooms with modern amenities, ensuring a comfortable stay. From classic to contemporary designs, each room features air conditioning, a flat-screen TV, and a private bathroom.
Convenient Facilities
Guests can enjoy complimentary access to the hotel's gym, business center with free internet, and a printer. The free Wi-Fi available throughout the property ensures seamless connectivity. Moreover, the complimentary minibar adds a touch of luxury to your stay.
Gastronomic Delights
Indulge in Basque delicacies and international favorites at the grand restaurant, where the menu changes daily. Located near Gran Vía and the Guggenheim Museum, Hotel Carlton offers the perfect blend of convenience and luxury for your Bilbao getaway.
Book now to experience the charm and sophistication of Hotel Carlton in the heart of Bilbao!
What guests say
Cleanliness
7.9
Most visitors did not comment on cleanliness, implying satisfactory conditions, with an isolated complaint about carpet condition.
Service
7.4
Service experiences varied, with specific staff members providing excellent service but some reception issues and inconsistency noted.
Location
9.2
Location was frequently praised for its proximity to city highlights and overall convenience.
Room Quality
7.6
The majority of guests enjoyed spacious rooms and comfortable beds, though some mentioned the need for room maintenance.
Amenities
7.1
Guests were pleased with the available amenities, like the steam room, despite some not discovering all features until late in their stay.
Value for Money
6.8
Opinions on value varied, with some concerns over price and the cost of extras against praise for the facility’s grandeur and location.
Food and Beverage
7.7
Food services were generally enjoyed, with positive mentions of breakfast, though an isolated remark noted lack of variety.
Overall Experience
8.2
Despite some individual complaints, the overall experience was positive, with many guests expressing a desire to return.
Facilities (58)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed