Hotel El Convento
Stays
4.5 (1746 reviews)
Polished hotel in a 1600s building, offering a restaurant, a bar & a rooftop pool.
100 Calle del Cristo, San Juan, 00901, Puerto Rico
+1 787-723-9020
Highlights from Reviews
• excellent service
The staff were consistently warm, attentive, and helpful, going above and beyond to ensure a pleasant stay.
• prime location
The hotel is perfectly situated in Old San Juan, making it easy to walk to restaurants, shops, and historical sites.
• historic charm
The hotel's décor, architecture, and history create an enchanting atmosphere, offering a unique and memorable experience.
• beautiful hotel
The hotel is gorgeous, with stunning rooms, a beautiful courtyard, and well-maintained common areas.
• great amenities
The hotel offers a variety of amenities, including a daily happy hour, complimentary coffee, a rooftop pool, and beach access.
Location
9.0
out of 10
from 1,048 guest reviews
About this hotel
Historic Charm in Old San Juan
Hotel El Convento, nestled in the heart of historic Old San Juan, offers guests a unique experience in a 350-year-old restored building.
Luxurious Amenities
Guests can enjoy beach privileges at El Convento Beach Club, a pool and hot tub overlooking San Juan Bay, and a variety of services including facials, massages, and a Manager's Reception each evening.
Culinary Delights
Indulge in Spanish décor rooms with modern amenities, two on-site restaurants offering gourmet and tapas menus, and a prime location near museums, landmarks, and the airport.
Book now for an unforgettable stay at Hotel El Convento and immerse yourself in the rich history and luxury of Old San Juan.
What guests say
Cleanliness
5.8
While rooms were described as clean, issues with maintenance and pests impacted the overall cleanliness score.
Service
4.5
Predominant issues with front desk staff and perceived rudeness substantially lowered the service rating.
Location
9.5
Guests were highly satisfied with the hotel's location, finding it convenient for accessing historical sites and restaurants.
Room Quality
7.0
Rooms were noted to be comfortable and high-class with quality products, but issues like maintenance and pests were drawbacks.
Amenities
6.0
The amenities like wine and cheese were appreciated, but the pool size and lack of certain services were noted as downsides.
Value for Money
5.0
Mixed feelings on value for money with some guests satisfied, while others expected more due to the issues faced.
Food and Beverage
7.0
Food services, such as the breakfast vouchers, were a point of contention although options available were good.
Overall Experience
7.0
Despite some negative experiences, guests generally valued the hotel for its location and would recommend it, albeit with reservations.
Facilities (34)
Good to know
Hotel class
4-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed