Emperador
Stays
4.4 (4513 reviews)
Warm rooms & suites in an elegant hotel offering a rooftop garden with an outdoor pool & an eatery.
Gran Vía, 53, Centro, 28013 Madrid, Spain
+34 915 47 28 00
Location
8.7
out of 10
from 10,415 guest reviews
About this hotel
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
What guests say
Cleanliness
8.4
Rooms are described as clean overall, with cleanliness being highlighted positively in several reviews.
Service
8.7
Staff service is repeatedly praised for being friendly and helpful; however, some guests encountered slow service at the terrace bar.
Location
9.2
Numerous reviews highly rate the hotel's central location, emphasizing its proximity to transport and attractions.
Room Quality
7.5
Guests appreciated the spaciousness of the rooms, but some noted that the decor was aged and the rooms needed updating.
Amenities
8.2
Facilities like the rooftop bar and pool receive special mention, though the gym's location and wristband policy for the pool area were criticized.
Value for Money
7.0
Guests express a mixed sentiment on value, with some complaints about prices and charges for extras.
Food and Beverage
7.8
The breakfast and dining experiences were generally appreciated, but a few guests were dissatisfied with the variety and additional charges for options like omelettes.
Overall Experience
8.5
The overall experience of most guests is very positive, with several stating they would return or recommend the hotel to others.
Facilities (69)
Good to know
Hotel class
4-star
Check in
02:00 PM
Check out
11:00 AM
Pets
Not allowed