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Stays
4.1 (714 reviews)
Polished hotel in a circa-1902 building, offering a tapas bar, a hip restaurant & a gym.
179 Madison Ave, Memphis, TN 38103
+1 901-526-0002
Location
8.4
out of 10
from 455 guest reviews
About this hotel
Convenient Location
Hotel Napoleon, an Ascend Hotel Collection Member, is ideally located in the heart of Memphis, just steps away from AutoZone Park and Beale Street. Explore the city's vibrant attractions with ease, as the Memphis Rock n Soul Museum is also in close proximity.
Comfortable Accommodations
Experience a relaxing stay in our guest rooms equipped with modern amenities such as a flat-screen TV, private bathroom with luxurious bathrobes and free toiletries, as well as air conditioning for your comfort. Whether you're here for business or leisure, each room also features a convenient desk.
Nearby Entertainment
Immerse yourself in the local entertainment scene with the Orpheum Theater and FedExForum a short walk away from the hotel. After a day of exploring, unwind in the comfort of Hotel Napoleon, an Ascend Hotel Collection Member.
Book your stay now at Hotel Napoleon for an unforgettable Memphis experience!
What guests say
Cleanliness
7.7
Cleanliness was often praised, but notable exceptions with serious complaints lowered the overall rating.
Service
8.2
Staff were frequently commended for being helpful and resolving issues, though there were isolated incidents of dissatisfaction.
Location
8.5
The hotel's location received high regards for its proximity to points of interest, despite some nearby empty buildings.
Room Quality
7.4
Rooms were generally liked for their spaciousness though some guests encountered maintenance issues and insufficient renovations.
Amenities
6.5
While some guests appreciated the existing amenities, others were inconvenienced by construction-related closures and a lack of refreshments.
Value for Money
6.8
While some found value in their stay, others felt that high costs did not match the experience due to various service and maintenance issues.
Food and Beverage
5.5
The food service was disrupted by construction and there were complaints about the lack of variety and availability.
Overall Experience
7.9
Despite several challenges, including construction and cleanliness issues, many guests still reported a positive overall experience.
Facilities (56)
Good to know
Hotel class
4-star
Check in
04:00 PM
Check out
11:00 AM
Pets
Not allowed