Hotel Rumbao, a Tribute Portfolio Hotel
Stays
4.2 (355 reviews)
100 C. Brumbaugh, San Juan, 00901, Puerto Rico
+1 787-721-5100
Location
8.5
out of 10
from 1,543 guest reviews
About this hotel
Rooftop Swimming Pool with City Views
Indulge in a relaxing swim while enjoying panoramic views of San Juan at our rooftop swimming pool.
Delicious On-Site Dining Options
Savor a variety of culinary delights at our on-site restaurants, offering a range of flavors to please every palate.
Convenient Access to Historic Sites and Local Attractions
Explore ancient fortresses, museums, art galleries, and more just steps away from the hotel, with easy access to shopping centers and beaches.
Book now to experience the perfect blend of luxury and convenience at Sheraton Old San Juan Hotel.
What guests say
Cleanliness
8.7
Overall, guests were very pleased with the cleanliness of the hotel, frequently mentioning it as a highlight.
Service
7.6
Service received praise for being friendly and accommodating, however, some guests noted long waits and issues at check-in.
Location
8.5
The hotel’s location was often cited as convenient and close to attractions, with guests appreciating the vicinity to various destinations.
Room Quality
8.2
Guests enjoyed spacious, comfortable rooms with good views, although there were isolated complaints about noise and minor maintenance issues.
Amenities
7.0
Guests liked the gym and overall facilities, but the lack of certain amenities like a spa and laundry services was noticeable.
Value for Money
6.8
The opinions on value for money varied, with some guests deeming the hotel reasonable, while others found additional charges and breakfast prices high.
Food and Beverage
7.4
The food and beverages were generally well-received, especially the complimentary vouchers, but some guests criticized the breakfast variety and coffee quality.
Overall Experience
8.3
Despite some criticisms, most guests had a positive overall experience and expressed intentions to return or recommend the hotel.
Facilities (78)
Good to know
Hotel class
4-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed