Hotel Serena srl
Stays
Via Principe Amedeo, 64, 00185 Roma RM, Italy
Highlights from Reviews
• excellent location
The hotel's prime location near Roma Termini station made it highly convenient for public transport and accessing attractions.
• friendly staff
Many guests praised the courteous, kind, and helpful nature of the staff, especially individuals like Marco.
• good value for money
Reviewers frequently highlighted the hotel as offering great value, being affordable for the amenities and location provided.
• clean rooms
Despite being dated, rooms were consistently reported as very clean, well-maintained, and tidy.
• comfortable beds
Several guests found the beds comfortable, contributing to a good night's sleep despite some mentioning firmness.
Location
7.7
out of 10
from 6,349 guest reviews
About this hotel
Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.
Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.
Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.
Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!
What guests say
Cleanliness
6.3
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.3
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.3
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.3
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.3
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.3
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.3
Overall feedback was positive, with location being a strong point, despite some drawbacks.
Facilities (50)
Good to know
Hotel class
3-star
Check out
11:00 AM
Pets
Not allowed