Hyatt Centric Gran Via Madrid
Stays
4.6 (2052 reviews)
Polished quarters in a sophisticated hotel with a modern restaurant, a rooftop bar & a 24/7 gym.
Gran Vía, 31, Centro, 28013 Madrid, Spain
+34 918 37 12 34
Highlights from Reviews
• exceptional service
Many reviewers highlighted the staff's exceptional service, noting their attentiveness, friendliness, and willingness to go above and beyond.
• prime location
The hotel's location on Gran Vía is ideal for exploring Madrid, with easy access to major attractions, shopping, and restaurants.
• spacious rooms
Guests consistently praised the cleanliness and spaciousness of the rooms, contributing to a comfortable and enjoyable stay.
• rooftop bar
The rooftop bar offers great views, ambiance, and service, making it a popular spot for guests to unwind and enjoy the city.
• great breakfast
The breakfast offers a wide variety of high-quality options, making it a standout feature for many guests.
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8.9
out of 10
from 3,415 guest reviews
About this hotel
Luxurious Accommodations
Indulge in the stylishly decorated rooms at Hyatt Centric Gran Via Madrid, offering city views, 55-inch TVs, and custom-designed furniture for a comfortable stay.
Culinary Delights
Savor a buffet breakfast daily and visit Hielo y Carbón for local meats and an extensive wine list. Enjoy a vermouth or gourmet coffee at Ondas while tapping your feet to lively tunes.
Convenient Amenities
Benefit from a 24-hour gym, free WiFi, and room service. Explore Madrid easily with the hotel's central location and nearby metro station.
Book now for an unforgettable experience at Hyatt Centric Gran Via Madrid.
What guests say
Cleanliness
8.9
Cleanliness is frequently praised and described as a key strength of the hotel.
Service
8.0
Service receives high marks for friendliness and professionalism, with some minor issues regarding staff availability and housekeeping.
Location
9.2
The hotel's central location is highly regarded, providing easy access to attractions and public transport.
Room Quality
7.1
The rooms are appreciated for their size and cleanliness, but there are concerns with comfort, amenities, and maintenance.
Amenities
6.5
While some amenities like the rooftop are enjoyed, the lack of a swimming pool and inconsistent experiences with others lower this score.
Value for Money
6.3
Guests are divided on the value for money, with some finding it reasonable and others considering the hotel overpriced for what is offered.
Food and Beverage
7.6
Positive feedback for food quality, especially breakfast, is tempered by comments on the lack of variety and the high cost of breakfast.
Overall Experience
8.1
Overall, guests leave more positive than negative reviews, indicating a satisfying experience with recommendations for the hotel.
Facilities (67)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
08:00 AM
Pets
Not allowed