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Stays
4.5 (11885 reviews)
Upscale hotel featuring 13 restaurants & 4 bars, plus a pool, a sauna & event facilities.
1-chōme-1-1 Uchisaiwaichō, Chiyoda City, Tokyo 100-8558, Japan
+81 3-3504-1111
Highlights from Reviews
• excellent service
Staff are consistently praised for their attentiveness, professionalism, and willingness to go the extra mile for guests.
• prime location
The hotel is conveniently located near major attractions, shopping areas like Ginza, and multiple subway stations.
• spacious rooms
Many rooms are spacious, especially compared to typical Japanese hotel rooms, offering separate living areas and comfortable layouts.
• comprehensive amenities
The hotel provides a wide range of complimentary amenities, including toiletries, adapters, and even twice-daily room cleaning.
• varied dining
The hotel offers a wide selection of restaurants, bars, and cafes, with options ranging from Japanese to Western cuisine.
Featured in
Location
9.6
out of 10
from 184 guest reviews
About this hotel
Luxurious Amenities
Indulge in the indoor pool, spa tub, and sauna. Room service and multiple dining options await at 8 restaurants, 2 bars, and 2 cafes.
Convenient Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting options. Utilize the business center, limo service, and event spaces for a seamless stay.
Prime Location
Explore nearby attractions easily with the shuttle service. Enjoy proximity to Hibiya Park, Ginza shopping, and the Imperial Palace.
Imperial Hotel, Tokyo invites you to experience luxury and convenience in the heart of the city. Book your stay now for an unforgettable experience.
What guests say
Cleanliness
7.3
Guests mentioned cleanliness positively, but some noted cleanliness issues in rooms.
Service
8.4
Service was a highlight, with many guests praising the friendly and helpful staff.
Location
8.4
The hotel's central location near public transportation and landmarks was well appreciated.
Room Quality
7.6
Rooms were generally comfortable, though some guests mentioned maintenance issues and noise.
Amenities
6.9
Mixed reviews on amenities, with some guests suggesting improvements in room facilities and the spa.
Value for Money
7.4
Opinions varied on pricing, with some feeling it was reasonable for the location and others mentioning high costs for services.
Food and Beverage
7.9
Positive feedback on breakfast and restaurant services, although some guests desired more variety.
Overall Experience
8.5
Most guests had a positive experience and expressed willingness to recommend the hotel.
Facilities (84)
Good to know
Hotel class
5-star
Check in
02:00 PM
Check out
11:00 AM
Pets
Not allowed