Mercure Bandung Nexa Supratman
Stays
4.6 (7164 reviews)
Streamlined rooms in a polished lodging offering 2 restaurants, an outdoor pool & a business center.
Jl. Supratman No.66 - 68, Cihaur Geulis, Kec. Cibeunying Kaler, Kota Bandung, Jawa Barat 40122, Indonesia
+62 22 86017000
Location
9.6
out of 10
from 425 guest reviews
About this hotel
Convenient Location and Amenities
Located just 700 meters from the popular Riau Street, Nexa Hotel offers easy access to fashionable outlets. Guests can relax in the indoor pool and enjoy free WiFi throughout the property. The air-conditioned rooms are well-equipped with modern amenities, including a flat-screen TV and a personal safe.
Dining Options and Services
Indulge in a variety of Indonesian, Asian, and international dishes at the on-site Simpati Restaurant. For more dining choices, Riau Street is nearby. Guests can also take advantage of the concierge services for luggage storage and make use of the meeting facilities and business center.
Nearby Attractions and Transportation
Explore Gedung Sate and Museum Geologi, just a short drive away from the hotel. With Husein Sastranegara Airport within a 15-minute drive, Nexa Hotel offers convenience and comfort for your stay.
Ready to experience a blend of convenience and comfort? Book your stay at Nexa Hotel now!
What guests say
Cleanliness
7.2
Most guests found the hotel to be clean, though a few guests encountered issues with room preparation and leftover used towels.
Service
6.0
Guests appreciated proactive and helpful staff, but there were several instances of service-related issues, including miscommunication and multiple calls for room problems.
Location
8.4
Location is frequently mentioned as a strong point, close to various destinations and good restaurants.
Room Quality
7.0
Rooms were generally liked for their cleanliness and comfort, but there were complaints regarding maintenance and amenities like safety deposit box and air conditioning.
Amenities
6.5
Amenities like the pool and breakfast were positively noted, yet some guests mentioned the need for more variety and improvements, like pool heating.
Value for Money
6.0
Mixed feelings on value, as some guests felt that the price did not fully reflect the service quality, citing issues like a mistake on a breakfast charge without a refund.
Food and Beverage
7.0
The majority enjoyed the breakfast and found it complete, though suggestions were made for more variety and there was a significant issue with a breakfast charge.
Overall Experience
7.3
While guests praised the hotel’s cleanliness and location, overall impressions were affected by service errors and room issues.
Facilities (60)
Good to know
Hotel class
4-star
Check in
02:00 PM
Check out
11:00 AM
Pets
Not allowed