Omni Richmond Hotel
Stays
4.2 (2778 reviews)
Refined hotel offering lodging with river or city views, plus a sundeck, an indoor pool & eateries.
100 S 12th St, Richmond, VA 23219
+1 804-344-7000
Location
8.6
out of 10
from 1,174 guest reviews
About this hotel
Luxurious Riverside Location
Set in the financial and historic district of Richmond, Virginia, overlooking the James River.
Relaxation and Productivity
Omni Richmond Hotel features a heated, indoor pool and year-round, outdoor sundeck. Guests can also work in the 24-hour business center.
Caffeine Fix
For a signature coffee drink, guests can visit the hotel's full-service Starbucks.
Experience comfort and convenience at Omni Richmond Hotel.
What guests say
Cleanliness
6.8
Cleanliness was a concern for some guests, with complaints about hair in showers, dusty night stands, and general maintenance issues.
Service
7.1
Service received mixed feedback. Many praised staff friendliness, but there were notable issues with housekeeping consistency and reception responsiveness.
Location
8.5
Location was frequently commended for being convenient and beautiful, making it a high point for the hotel.
Room Quality
6.7
Guest views on room quality varied, with some enjoying the comfort and views, but others citing problems like bedding and bathroom maintenance.
Amenities
7.4
Amenities were generally appreciated with specific mentions of the atrium and water provided, although some guests had troubles with parking and the valet service.
Value for Money
5.8
Many guests felt that the hotel did not provide value for money, with concerns over room availability and the price point of services.
Food and Beverage
7.5
Meals were often praised as good, although there were no specific negative comments on food and beverage to report.
Overall Experience
7.3
Guests had a pleasant overall experience with recommendations to stay again despite some service and room quality issues.
Facilities (65)
Good to know
Hotel class
4-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed