Pacific Islands Club Guam
Stays
4.2 (5759 reviews)
Casual all-inclusive beach resort offering 7 eateries, a water park, a spa & swim-through aquarium.
210 Pale San Vitores Rd, Tumon, 96913, Guam
+1 671-646-9171
Highlights from Reviews
• excellent waterpark
The waterpark is consistently praised as a major highlight, offering numerous activities, slides, pools, and a swim-through aquarium that are great for all ages.
• family-friendly
The resort is highly recommended for families, with kid-friendly amenities, activities, and thoughtful touches like themed rooms and a playroom.
• attentive staff
Many reviews commend the staff, especially lifeguards and those in the waterpark, for being friendly, helpful, and creating a welcoming atmosphere.
• great hospitality
Guests felt safe, comfortable, and well-cared for, with staff going above and beyond, even during challenging situations like typhoons.
• thoughtful amenities
The hotel provides useful items like drying racks, beach toys, and loaner equipment for water activities, demonstrating an understanding of guests' needs.
Location
7.4
out of 10
from 348 guest reviews
About this hotel
Beachfront Paradise in Tumon
Family-Friendly Amenities: Pacific Islands Club Guam boasts a kids' club, children's playground, and a water park, ensuring your little ones are entertained throughout your stay.
Leisure and Recreation: With mini-golf, tennis courts, snorkeling, and windsurfing available, guests can indulge in a variety of activities without leaving the property.
Relaxation and Dining: Unwind by the outdoor pool or enjoy a meal at the on-site restaurant. Start your day with a delicious continental or buffet breakfast before exploring the beautiful surroundings.
Book now to experience the ultimate blend of relaxation and adventure at Pacific Islands Club Guam!
What guests say
Cleanliness
4.5
Multiple complaints about room hygiene, including mold and pests, overshadowed the clean room experiences of some guests.
Service
5.5
Staff friendliness was noted positively, yet issues with responsiveness and handling of complaints impacted the service score.
Location
8.0
The hotel's location was praised for its convenience and proximity to restaurants and supermarkets.
Room Quality
4.0
Guests reported issues with room amenities, including malfunctioning phones and outdated decor, alongside some positive notes for views.
Amenities
5.8
While the pool and water park were appreciated, the lack of certain in-room amenities and overcrowding detracted from the experience.
Value for Money
4.2
Many guests felt that the price was not reflective of the quality, citing extra charges and unmet expectations as key issues.
Food and Beverage
6.0
Food received a mixed reception, with high marks for variety but criticism for quality, such as poor coffee and a sighting of a cockroach.
Overall Experience
5.7
While some guests had an enjoyable stay, many left dissatisfied, highlighting several areas in need of improvement.
Facilities (85)
Good to know
Hotel class
4-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed