Palace Hotel, a Luxury Collection Hotel, San Francisco
Stays
4.5 (5071 reviews)
Elegant rooms & suites in a lavish 19th-century hotel, plus posh dining, a gym & an indoor pool.
2 New Montgomery St, San Francisco, CA 94105
$$$$$
+1 415-512-1111
Highlights from Reviews
• excellent service
Many guests praised the staff for being friendly, helpful, and attentive to their needs, providing exceptional service.
• historic charm
The hotel's architecture, lobby, and Garden Court are frequently described as stunning, elegant, and historically charming.
• prime location
The hotel's central location near Union Square and public transportation makes it convenient for exploring the city.
• clean, comfy rooms
Guests consistently complimented the cleanliness and comfort of the rooms, with spacious bathrooms being a highlight.
• delicious breakfast
The breakfast buffet at the Garden Court is highly praised for its variety, quality, and luxurious setting.
Location
8.9
out of 10
from 1,063 guest reviews
About this hotel
Luxurious Accommodations
Indulge in a night of luxury with leather tufted headboards, high thread count linens, and pillow-top bedding in each room. Enjoy modern finishes and amenities such as a 48-inch flat-screen TV, marble bath, rain shower, and back-lit bathroom mirror for a comfortable stay.
Exquisite Dining Experiences
Experience culinary delights under Austrian crystal chandeliers at The Garden Court restaurant or enjoy handcrafted cocktails and artisan cuisine at the iconic Pied Piper lounge. With a variety of dining options, your taste buds are sure to be satisfied.
Relaxation and Recreation
Unwind under a glass dome in the indoor pool area with city views, surrounded by chaise lounges and spas. Take advantage of the 24-hour fitness center overlooking the pool or pamper yourself with spa services in the marble baths.
Experience the epitome of luxury and convenience at Palace Hotel, a Luxury Collection Hotel, San Francisco. Book now for an unforgettable stay.
What guests say
Cleanliness
7.0
Some guests praised the cleanliness, while others mentioned maintenance issues.
Service
5.8
Mixed reviews on service quality, with complaints about wait times and lack of interaction with guests.
Location
8.3
Highly rated for proximity to key landmarks and public transport.
Room Quality
7.7
Rooms were generally praised for being spacious and comfortable, with occasional reports of maintenance issues.
Amenities
7.2
Satisfactory amenities, with mixed feedback on the gym, pool, and lack of spa services.
Value for Money
6.0
Varied opinions on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.0
Mixed reviews on breakfast and restaurant services, with some suggesting more variety.
Overall Experience
8.4
Majority of guests had a positive experience and would recommend the hotel to others.
Facilities (73)
Good to know
Hotel class
5-star
Check in
04:00 PM
Check out
11:00 AM
Pets
Not allowed