Pier House Resort & Spa
Stays
4.4 (1803 reviews)
Elegant spa resort offering ocean-view accommodations, plus a beach, a pool & 3 bar/restaurants.
1 Duval St, Key West, FL 33040
+1 305-296-4600
Location
About this hotel
Escape to a tropical paradise at Pier House Resort & Spa, where Key West's charm meets luxury on a private beach.
Unmatched Location
Positioned in the heart of Key West's Old Town, enjoy immediate access to the vibrant Duval Street entertainment district and breathtaking ocean views.
Ultimate Relaxation
Indulge in a full-service spa experience, complete with rejuvenating massages and body rituals, or unwind by the outdoor pool overlooking the sparkling waters.
Culinary Delights
Savor exquisite meals at our on-site restaurants, from fresh seafood at One Duval to creative cocktails at the scenic Beach Bar, promising a dining experience to remember.
Don't miss the opportunity to book your unforgettable stay at Pier House Resort & Spa today!
What guests say
Cleanliness
1.0
Many guests explicitly noted rooms and public areas as clean, though some references to worn surfaces and need for TLC temper the sentiment.
Service
1.0
Staff frequently praised as friendly and accommodating; a few service/maintenance hiccups (defective Keurig, key not working) noted but staff responsiveness otherwise positive.
Location
1.0
Consistently described as an excellent, central location with easy access to attractions, restaurants, sunsets and a small private beach — a clear strong point.
Room Quality
1.0
Multiple comments about rooms feeling tired or worn, needing paint/repairs, limited storage, and firmer beds; several guests contrasted room condition with the strong location.
Amenities
1.0
Private beach, pool, beach bar and pleasant grounds/garden are frequently praised; some guests note the pool/areas could use updating.
Value for Money
1.0
Several guests explicitly call out price-quality concerns or say the price is high for the room condition, indicating a notable negative sentiment on value.
Food and Beverage
1.0
Food and on-site restaurants (e.g., One Duval, breakfast options) receive positive mentions, though not universally detailed across reviews.
Overall Experience
1.0
Overall sentiment skews positive — many 'wonderful' stays, wedding celebrations and repeat-intent — but maintenance, room condition and value issues temper the overall score.
Facilities (82)
Good to know
Hotel class
4-star
Check out
11:00 AM
Pets
Not allowed