Numerous reviews highlighted the staff's warmth, attentiveness, professionalism, and willingness to go above and beyond, providing outstanding hospitality and VIP treatment.

The gym, pool, and Kerry Sports Manila were consistently praised as massive, well-equipped, and among the best seen in any hotel, offering excellent fitness and wellness options.

The hotel's location in BGC was frequently described as amazing, perfect, unbeatable, and central, offering easy access to restaurants, shops, and attractions.

The breakfast buffet, in-room dining, and overall food quality received high praise for being diverse, delicious, incredible, and offering a wide array of high-quality options.

Rooms were consistently described as spacious, modern, beautifully maintained, well-kept, upscale, clean, and featuring comfortable beds and impressive views.