Shangri-La Tokyo
Stays
4.5 (2927 reviews)
Luxe lodging with swanky rooms & suites, plus 2 upscale restaurants, a chic bar & an indoor pool.
MARUNOUCHI TRUST TOWER MAIN, 1-chōme-8-3 Marunouchi, Chiyoda City, Tokyo 100-8283, Japan
+81 3-6739-7888
Highlights from Reviews
• Exceptional service
Consistently praised for friendly, helpful, efficient, and accommodating staff, providing a pampering experience.
• Prime location
Directly connected to or right next to Tokyo Station, offering unparalleled convenience for travel and city exploration.
• Spacious rooms
Rooms are frequently noted as being large and well-equipped, especially for Tokyo standards.
• High-quality dining
Guests consistently praise the delicious food, abundant breakfast choices, and overall high-end dining experience.
• Elegant ambiance & views
The hotel's interiors are described as elegant and peaceful, complemented by stunning city views from rooms and lounges.
Location
9.4
out of 10
from 575 guest reviews
About this hotel
Luxurious Accommodation with Spectacular Views
The Shangri-La Tokyo offers a prime location next to JR Tokyo Station, boasting elegant rooms with stunning views of the Imperial Palace, Tokyo Sky Tree, and Mount Fuji. Enjoy top-notch amenities including a 20-meter indoor pool, CHI spa, and exclusive Horizon Club lounge access.
Convenient Transportation and Exceptional Service
With easy access to major subway stations and airports, the hotel ensures a seamless travel experience for guests. Take advantage of the Narita Express Train for airport transfers and enjoy the convenience of staff pick-up from Tokyo Station platforms.
Relaxation and Wellness Facilities
Indulge in rejuvenating spa treatments at CHI, The Spa, or stay active at the 24-hour Health Club with a heated pool and modern gym equipment. Unwind in style and comfort at Shangri-La Tokyo, where luxury meets convenience.
To experience luxury and convenience at its finest, book your stay at Shangri-La Tokyo today.
What guests say
Cleanliness
7.9
Guests appreciated the cleanliness of the hotel, with no major complaints mentioned.
Service
8.8
The service was highly praised by guests, with some mentioning outstanding service provided by specific staff members.
Location
8.8
The hotel's location was highlighted as a major positive aspect, being conveniently situated near key landmarks and transportation hubs.
Room Quality
7.7
Guests found the rooms to be comfortable and well-appointed, though occasional maintenance issues were reported.
Amenities
7.2
While some guests enjoyed the provided amenities, there were mixed reviews regarding the availability of spa services.
Value for Money
6.3
Opinions varied on the value for money, with some guests feeling the price was too high for the services offered.
Food and Beverage
7.6
The breakfast and restaurant services received positive feedback overall, although suggestions for more variety were noted.
Overall Experience
8.3
Most guests had a positive overall experience and were likely to recommend the hotel to others.
Facilities (77)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed