Sheraton Grand Incheon Hotel

Cleanliness was frequently praised with several mentions of clean rooms and facilities.

Service received mixed reviews, with some guests praising staff like Jason Lee, but others noted difficulty in communication and some unwelcoming attitudes.

Location was highly rated due to its proximity to convention centers, Central Park, and local eating joints.

Guests appreciated the room size, views, and amenities but noted issues with old and worn-out furniture as well as maintenance needs.

Amenities such as the gym, breakfast, and the club lounge were highlighted positively, though there were comments about the lack of accessible facilities and spa services.

Sentiments about value were mixed—with some finding the hotel pricey, especially regarding food and beverage services.

The quality of food was generally appreciated, but there were complaints about variety, the high cost of meals, and specific service times.

Most guests enjoyed their stay and mentioned positive experiences, indicating they would return or recommend the hotel despite some criticisms.