Sheraton Jakarta Soekarno Hatta Airport

The majority of guests praised the cleanliness of the hotel, with specific compliments on room and toilet cleanliness.

Service was highlighted as exceptional and friendly across many reviews, with staff going out of their way to ensure guest comfort.

Guests were pleased with the hotel's proximity to the airport and its suitability for layovers, contributing to a high location rating.

Rooms were often described as comfortable, spacious, and well-maintained, though there were isolated mentions of a damp smell and less fresh towels.

The pool, shuttle service, and especially the breakfast buffet were regularly mentioned as highlights, with the overall amenities well-received.

Most guests found the hotel to provide good value, especially given the level of luxury and service compared to European standards, despite some comments on expensive coffee and food.

The quality of food, especially breakfast, was frequently mentioned as exceptional, though one guest found the coffee pricey.

Guests overwhelmingly had positive experiences, noting the hotel's tranquility, comfort, and excellent service.