The Ritz-Carlton, Hong Kong
Stays
4.6 (2622 reviews)
Regal hotel offering posh rooms & suites, plus 3 restaurants & 2 bars, plus a spa & an indoor pool.
九龙柯士甸道西1号, International Commerce Centre (ICC), 1 Austin Rd W, Kowloon, Hong Kong
+852 2263 2263
Highlights from Reviews
• exceptional service
Many reviewers highlighted the exceptional service provided by the staff, from the front desk to the concierge and restaurant staff.
• breathtaking views
Guests consistently praised the stunning views of Hong Kong, especially from the harbor view rooms and the Ozone bar.
• luxurious experience
The hotel offers a luxurious experience with well-appointed rooms, exquisite dining options, and high standards of cleanliness and comfort.
• varied breakfast buffet
The breakfast buffet is praised for its large variety of food and choices, accommodating different types of cuisines.
• great Club Lounge
Several reviewers mentioned the Club Lounge as a highlight, praising the attentive and personalized service provided by the staff.
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9.8
out of 10
from 1,344 guest reviews
About this hotel
Luxurious Sky-High Rooms
Located on floors 102 to 118 of The Ritz-Carlton Hong Kong, these rooms offer stunning views of Victoria Harbour. Each room features comfortable beds, large windows, and modern amenities including a Nespresso machine and a flat-screen TV.
World-Class Dining
Indulge in culinary delights at the hotel's 5 restaurants, including 2 Michelin Star restaurants. From innovative Italian cuisine at Tosca Di Angelo to authentic Cantonese dishes at Tin Lung Heen, guests can savor a variety of flavors. Don't miss the opportunity to visit Almas Caviar Bar for a luxurious caviar experience.
Unmatched Facilities
Guests can enjoy a range of recreational activities without leaving the hotel, including a heated indoor pool, a well-equipped gym, and pampering massage services. For added convenience, laundry and concierge services are also available.
Experience luxury and comfort at The Ritz-Carlton Hong Kong. Book your stay now to enjoy a memorable experience above the bustling city of Hong Kong.
What guests say
Cleanliness
8.6
Cleanliness was often highlighted positively with strong mentions of hygiene and room cleanliness.
Service
7.9
Service received high praise particularly for staff professionalism, though there were some mentions of ineffectiveness and long waiting times.
Location
6.5
Location provided advantages such as stunning views, yet the inconvenience of elevator wait times was notable.
Room Quality
7.0
Rooms were lauded for their design and comfort but criticized for lacking maintenance and modern features.
Amenities
6.7
The gym and spa areas were appreciated but remarks about the pool and spa services needing improvement affected the rating.
Value for Money
6.2
Mixed feelings were present about the pricing; several guests found it overpriced, especially given some service shortcomings.
Food and Beverage
6.8
Dining experiences were diverse, with some praising the quality while others found breakfast and restaurant options lacking.
Overall Experience
7.5
Guests generally enjoyed their stay despite some frustrations, with many willing to recommend the hotel.
Facilities (91)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed