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The Ritz-Carlton New York, NoMad

stays

Stays

star

4.5 (541 reviews)

25 W 28th St, New York, NY 10001

+1 212-404-8400

Highlights from Reviews

• outstanding staff

Many reviews highlighted exceptional service from warm, attentive, and personalized staff members who went above and beyond to make stays memorable.

• luxurious, well-designed rooms

Rooms were consistently praised for being spacious, modern, impeccably clean, beautifully designed, and featuring high-quality amenities and stunning views.

• excellent dining and bars

The hotel's two Jose Andres restaurants, various dining options, and especially the rooftop bar, received high marks for atmosphere, food, cocktails, and views.

• prime location

The hotel's location in NoMad was frequently cited as ideal for exploring the city, with proximity to Fifth Avenue, K-Town, and Madison Square Garden.

• club lounge benefits

Guests who experienced the Club Lounge praised its excellent food, ambiance, and especially the staff, who made the experience truly exceptional and memorable.

Featured in
365 Places in New York
@ana.pimenta
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@emshelx
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Central Park, The Metropolitan Museum of Art, Wollman Rink
Location

8.8

out of 10

from 156 guest reviews

About this hotel

Luxurious Accommodation

Located in the heart of New York, The Ritz-Carlton New York, NoMad offers elegant rooms with top-notch amenities including air conditioning, flat-screen TVs, and luxurious toiletries. Guests can indulge in a continental or American breakfast and dine at the on-site restaurant offering a variety of cuisines.

Exceptional Facilities

The hotel boasts a fitness center, sauna, and a kids' club for families. With free WiFi, private parking, and a garden, guests can unwind and relax during their stay. Additionally, multilingual staff are available 24/7 to cater to all needs.

Prime Location

Situated near iconic landmarks like the Empire State Building and Bryant Park, guests can easily explore the city. Whether it's shopping at Macy's or enjoying activities like cycling, The Ritz-Carlton New York, NoMad offers a convenient and luxurious stay.

Experience luxury and convenience at The Ritz-Carlton New York, NoMad. Book your stay now to create unforgettable memories.

What guests say

Cleanliness
7.0

Most comments regard cleanliness positively, however, an upsetting incident with a bathrobe impacted the score.

Service
7.5

Service received high marks for professionalism and friendliness, though some issues relating to staff attitude and responsiveness were noted.

Location
9.0

The hotel's location is consistently lauded as being great and in close proximity to desired destinations.

Room Quality
7.6

Rooms are appreciated for their views and appointments, but some complaints about size and the utilitarian aspects bring this score down.

Amenities
6.8

Amenities such as the spa and restaurant were praised, however, the size of the gym and the absence of a pool were points of contention.

Value for Money
6.5

Mixed feelings on value for money, with some guests deeming the hotel overpriced, especially considering the amenities and breakfast offered.

Food and Beverage
7.7

Dining experiences were mainly enjoyable, but some felt breakfast could be more diverse and tastier.

Overall Experience
8.2

Despite some imperfections, the overall guest experience is largely positive, with many willing to recommend or return.

Facilities (73)

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box

Good to know

Hotel class

5-star

Check in

04:00 PM

Check out

11:00 AM

Pets

Not allowed