The Westin Charlotte
Stays
4.3 (3513 reviews)
Sleek lodging with refined rooms & Southern dining, plus a 24/7 gym & an on-site Light Rail stop.
601 S College St, Charlotte, NC 28202
+1 704-375-2600
Location
9.8
out of 10
from 497 guest reviews
About this hotel
Luxurious Accommodations
Experience comfort and style at The Westin Charlotte with 49-inch flat-screen TVs, premium channels, and complimentary Starbucks coffee in every room.
Convenient Location
Situated next to the Charlotte Convention Center and steps away from Bank of America Stadium, our hotel offers easy access to top attractions, including the Blumenthal Performing Arts Center and Discovery Place.
Exceptional Amenities
Indulge in delectable American cuisine and fine wines at JP Charlotte, unwind at the SoCo Bar, or stay active at the fitness center. With the light rail at our doorstep, exploring the city is a breeze.
Book now for an unforgettable stay at The Westin Charlotte.
What guests say
Cleanliness
6.5
While many guests found the rooms clean, there were several complaints about mold, hair, and odors that resulted in a lower rating.
Service
7.0
Staff's friendliness and helpfulness were praised, but issues with valet service and responsiveness to complaints affected the rating.
Location
8.7
The hotel's location was consistently commended for its proximity to local attractions and activities.
Room Quality
7.0
Rooms were deemed comfortable and updated, but noise, maintenance issues, and renovations impacted guest satisfaction.
Amenities
5.8
Positive remarks regarding staff and breakfast contrasted with criticism of ongoing renovations and lack of advertised amenities.
Value for Money
5.5
Guests expressed that the hotel did not provide value for money due to the issues with service, amenities, and unexpected extra costs.
Food and Beverage
6.5
Breakfast was well-received when available, but changes in location and additional costs for food services led to mixed reviews.
Overall Experience
6.9
Despite some positive aspects such as location and staff, unresolved issues with services and amenities resulted in an overall suboptimal guest experience.
Facilities (47)
Good to know
Hotel class
4-star
Check in
04:00 PM
Check out
11:00 AM
Pets
Not allowed