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The Westin London City

stays

Stays

star

4.5 (631 reviews)

Posh riverfront hotel featuring a champagne bar & a restaurant, plus a spa, a gym & an indoor pool.

60 Upper Thames St., London EC4V 3AD, UK

+44 20 3146 2690

Featured in
7 Places in London
@rebeccaloves__
7 Places in London
Tower Bridge, St. Paul's Cathedral, The Shard
Location

9.4

out of 10

from 957 guest reviews

About this hotel

Luxurious Accommodations

Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, flat-screen TV, and a private bathroom at The Westin London City.

Wellness and Leisure

Unwind at the indoor pool, hot tub, or fitness centre during your stay. Enjoy a relaxing time in the heart of London.

Convenience and Accessibility

Located near iconic landmarks and transportation hubs, The Westin London City offers easy access to must-see attractions and a 24-hour multilingual concierge service.

Experience the epitome of luxury and convenience at The Westin London City. Book your stay now for an unforgettable London getaway.

What guests say

Cleanliness
9.2

Most reviews positively highlighted the hotel's cleanliness with consistent commendations for well-maintained rooms and facilities.

Service
8.4

Service was praised for being friendly and professional, though some feedback suggested room for improvement in staff communication and gluten-free options.

Location
8.0

Guests enjoyed the central location close to landmarks and the Thames, although one review noted traffic issues.

Room Quality
8.5

The rooms were described as spacious, clean, and well decorated, with some minor issues reported such as a non-functioning shower hose.

Amenities
8.6

The spa, gym, and dining facilities were frequently commended, but there were comments about the steam room's maintenance and limited food options.

Value for Money
7.1

Mixed feedback on pricing, with some guests feeling that the experience justified the cost and others finding it overpriced for the standards offered.

Food and Beverage
7.5

While the breakfast and restaurant service were generally appreciated, there were notable requests for better gluten-free provisions and limited food variety.

Overall Experience
8.6

The majority of guests expressed great satisfaction with their stay, often praising the staff's dedication and the quality of the rooms and facilities.

Facilities (74)

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Good to know

Hotel class

5-star

Check in

03:00 PM

Check out

11:00 AM

Pets

Not allowed