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The Westin St. Francis San Francisco on Union Square

stays

Stays

star

4.3 (5725 reviews)

Upscale grande dame hotel featuring relaxed rooms & suites, plus sophisticated dining & a luxe spa.

335 Powell St, San Francisco, CA 94102

$$$$$

+1 415-397-7000

Highlights from Reviews

• prime location

Many reviewers praised the hotel's central location in Union Square, providing easy access to transportation, restaurants, and attractions.

• helpful staff

Several guests highlighted the friendly and helpful staff, particularly mentioning specific employees who provided exceptional service.

• historic charm

The hotel's historic charm and beautiful architecture were frequently mentioned as positive aspects of the stay.

• room upgrades

Some guests received upgrades to larger rooms with great views, enhancing their overall experience.

• club lounge

The Westin Club Lounge was praised for its impressive selection of food and comfortable setting.

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Location

8.3

out of 10

from 1,184 guest reviews

About this hotel

Luxury Union Square Hotel with Historic Charm and Modern Comforts

Historic Charm and Modern Comforts: The Westin St. Francis San Francisco on Union Square offers a unique blend of historic charm with the iconic Magneta Grandfather Clock and modern comforts in its elegantly furnished "Landmark Building" rooms and stylish "Tower Building" rooms.

Dining Options and Culinary Delights: Guests can indulge in a variety of dining options, from morning coffee at Cafe Rito to exquisite American favorites at The Oak Room Restaurant. The Clock Bar and Chateau Montelena provide the perfect settings for evening drinks and wine tastings.

Convenient Location and Fitness Amenities: Situated in front of a cable car stop and within walking distance to Chinatown, this hotel also boasts a WestinWORKOUT fitness center for guests to stay active. Free WiFi in the lobby ensures connectivity throughout your stay.

Experience the perfect blend of luxury and convenience at The Westin St. Francis San Francisco on Union Square. Book your stay now for an unforgettable experience!

What guests say

Cleanliness
6.2

While some guests found their rooms clean, complaints about dirty bedsheets impacted the cleanliness score.

Service
4.5

Service was heavily affected due to the strike, with many guests experiencing disruptions and lack of services.

Location
9.0

Guests consistently praised the hotel's location, citing it as perfect, central, and close to attractions.

Room Quality
6.8

Several guests enjoyed the room quality and views, while others were affected by outdated equipment and disruptions.

Amenities
4.0

With frequent mentions of strikes affecting amenities and services being closed, this area has a lower rating.

Value for Money
5.6

Mixed feelings on value, with guests enjoying the location but feeling the lack of services did not justify the costs.

Food and Beverage
5.5

Positive feedback on offerings is offset by closure of facilities and comments on expensive options.

Overall Experience
6.0

Overall experiences varied, with the strike heavily influencing guests' stays but some still finding enjoyment.

Facilities (63)

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk

Good to know

Hotel class

4-star

Check in

04:00 PM

Check out

11:00 AM

Pets

Not allowed