Thompson Madrid, by Hyatt
Stays
4.5 (872 reviews)
Pl. del Carmen, Centro, 28013 Madrid, Spain
+34 910 62 12 34
Featured in
Location
9.4
out of 10
from 117 guest reviews
About this hotel
Luxurious Accommodations
Indulge in the 174 air-conditioned rooms featuring minibars and complimentary Wi-Fi. Unwind in bathrooms with rainfall showerheads, and stay entertained with cable programming.
Fantastic Amenities
Stay active in the 24-hour fitness center or relax by the seasonal outdoor pool. Enjoy delicious meals at the restaurant, grab snacks at the cafe, and savor drinks at the bar/lounge.
Convenient Location
Centrally located in Madrid near popular attractions like Gran Via and Puerta del Sol, Thompson Madrid, by Hyatt, offers easy access to the city's best sights.
Book your stay at Thompson Madrid, by Hyatt, for an unforgettable luxury experience in the heart of Madrid.
What guests say
Cleanliness
8.2
Reviewers frequently highlighted the overall cleanliness of the hotel, with special mention of immaculate rooms.
Service
7.5
Many guests praised the staff, though there were notable issues with breakfast service and cleaning services being overlooked.
Location
7.9
The hotel's central location was praised; however, the nearby construction work impacted access and contributed to noise complaints.
Room Quality
6.8
While room upgrades and size were appreciated, there were criticisms about hard beds, design, and the lack of natural light in some rooms.
Amenities
8.4
The rooftop bar and pool were highlighted positively, although there was a lack of buffet breakfast and some guests wanted more amenities.
Value for Money
6.7
Guests expressed mixed feelings about the value for money, with some mentioning high prices not entirely justified by the experience.
Food and Beverage
7.5
Overall, food, especially breakfast, received good remarks, but dissatisfaction with breakfast service and variety were noted.
Overall Experience
8.1
Despite some concerns, the overarching sentiment was positive with many guests expressing a willingness to return and recommending the hotel.
Facilities (95)
Good to know
Hotel class
5-star
Check in
03:00 PM
Check out
11:00 AM
Pets
Not allowed